Being able to manage and embrace conflict effectively is an essential part of middle leadership if teams and individuals are to maintain a shared sense of purpose and direction. As a middle leader, one of the greatest challenges in managing and embracing conflict is managing yourself and making sure that communication is clear and effective.
During this course, participants learn to identify conflict and what their roles and responsibilities are within such a situation. They develop strategies to manage emotions, manage change and learn how to separate the personal from the professional. On a practical level, participants learn how to have difficult conversations and practise different techniques in a safe and supportive environment.
By the end of the course, participants will have a practical toolkit of strategies and protocols to manage and embrace conflict successfully in a range of contexts.
IMPORTANT: Please note that general conference registration is required in order to sign up for a pre-conference workshop and that there is an additional fee to attend. If you already registered for the conference but did not add the workshop and would now like to, please contact mlarson@neasc.org.
